Privacy Policy
Effective: August 2017 · Last updated: April 23, 2026
This Privacy Policy explains how Expertzlab ("Expertzlab", "we", "us") collects, uses, shares, and protects information when you visit our website or use our training programs and related services.
Website: https://www.expertzlab.com
Overview
This policy applies to information collected through our website, lead/enquiry forms, communications, and service delivery (including course enrollment and customer support).
If you do not agree with this policy, please do not use our website or services. Where required by law, we will obtain your consent before collecting or using certain information (for example, non-essential cookies).
Information We Collect
Personal information
- Name and contact details (email, phone)
- Location and professional/education details (as provided)
- Enrollment and communication preferences
- Payment-related information (processed by third-party payment providers)
Usage & device information
- Device and browser information
- IP address and approximate location
- Pages viewed, clicks, and time spent
- Cookie identifiers and similar technologies
How We Use Information
- Provide, operate, and improve our courses and services
- Process enrollment requests and respond to inquiries
- Send service-related updates (schedules, program information, support)
- Send marketing communications where permitted (with opt-out)
- Maintain security, prevent fraud, and enforce terms
- Comply with legal obligations
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.
Data Retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and purpose.
Your Rights & Choices
Depending on your location and applicable law, you may have the right to:
- Access, correct, or delete certain personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Opt out of marketing communications
To make a request, contact us using the details below. We may need to verify your identity before processing your request.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate steps.
Third‑Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the updated policy on this page.
Contact Us
If you have questions or requests related to this Privacy Policy:
